Fri 11 Oct | Techquity
Techquity recruits Customer Success Manager from leading public relations platform provider
Techquity strategically recruits a Customer Success Manager to match the increasing flow of customers and end-users to the platform. The plan is to bring a customer centric mindset to the product from start.
– Making sure our customers and our end-users feel confident using our product is – of course – crucial. We are bringing a new and groundbreaking technology to the legal business, and in order to change old habits and ways of working we know we have to listen carefully and put our customers’ and users’ needs first. Changing old structures and ways of working requires a lot of work, says Zacharias Jörsmo, CEO and co-founder of Techquity.
Agnes is a strategic and analytical person with an unmatched talent for making the use of digital platforms as smooth as possible – and making sure every single one of our users is happy. She is currently setting a framework for Techquity to be even more customer-centric than before – a great addition to our intensive product focus. Agnes has been working within the field of customer success for many years and also has a degree in marketing and communications from the University of Gothenburg. All in all, Agnes is an excellent addition to Techquity’s team.
– I am happy to be onboard with Techquity so early on in the company’s journey. As a Customer Success Manager I believe this is the right move for Techquity, as it will give the company a great advantage to focus on our customer base from the beginning. It is clever due to the ”platform fatigue” that is the reality of today after years with flourishing SaaS businesses coming to life – the white glove feeling will set us apart from other platforms in our field, says Agnes Asplund Schmidt, Customer Success Manager.
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